FAQ

Below FAQ are some common concerns of our Customer before purchasing the Product.
If you have other questions, please just send it to info@beetrekker.com.

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  • Shipping Information
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  • Return & Exchange

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Shipping Information

Beetrekker ensures timely and secure product delivery through trusted courier services.
Free shipping options may be available on select orders.
Shipping charges, if applicable, are determined by the product and destination. Details are provided during the checkout process.
Stay updated with notifications via text message, email, or other communication channels providing details about the delivery partner and tracking ID.
Orders cannot be cancelled as per our policy.
For Cash on Delivery orders, payment must be made at the time of delivery. Please ensure to have the correct amount ready.

Payment Information

Beetrekker ensures the security of online transactions. Feel confident using Credit Cards, Debit Cards, and net banking with our trusted payment gateways.
We accept Master/Visa credit cards, major Debit Cards, net banking, and Cash on Delivery.
In case of a payment failure, please retry the payment or contact your bank for assistance.

Return & Exchange

Beetrekker offers a 7-day return policy against all manufacturing defects. If you encounter any manufacturing defects, please contact us at info@beetrekker.com within 7 days of receiving your order.
Unable to find satisfactory answers ? Contact Support